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Rug cleaning process
Before we begin, we will assess your rugs age and condition and seek input from you regarding your expectations. Then we will pre-inspect the rug for wear, stains, odour, fibre type, construction style, after which, we thoroughly vacuum with HEPA system to remove dry soils, pollens, mites and microbes and proceed to treat unwanted spots and stains.
We then apply the selected cleaning pre-spray, gently agitate and dwell that for the required time. After re-activating the pre-spray we massage that into the rug with our professional equipment, then rinse and extract the soil laden slurry.
The steps we take are to soften the fibres, apply a stain blocker to protect against stains, then hang for drying (this is crucial). Our process takes 48 hours of pampering by UNiQ care.
(allow 7-10 business days )
01
Rug Pre-Inspection
- Expert and thorough inspection of rugs prior to cleaning.
- This may include consultation with the customer if necessary
- Colour Fast test
- Fibre Identification test
- Residual stain tests
02
Pre-Vacuum
HEPA Vacuum both side of carpet
03
Stain Treatment
Stubborn stains to be treated if required
General stain removal
04
Pre-Spray Process
Application of pre cleaning agent for soil removal
Treat wear areas and matted pile
05
Agitation
Our technicians then gently massage the pre spray into the rug.
(Hand washing of rugs using biodegradable soap where required.)
Fringes hand cleaned separately to ensure whitening.
All rugs thoroughly rinsed to remove residuals of cleaning agents
06
Stain Protection
Apply stain repellent to help with future spillages
07
Fabric and Surface Sanitiser
Apply UNiQ's Fabric and Surface Sanitiser to the clean rug
Get A Quote Today
Free phone estimates. Pick up from most suburbs in the Brisbane metro area.
- How often should I have my rugs cleaned?
- How long does it take to clean my rug?
- How much will it cost to have my rug cleaned?
- Why does my rug need to be taken to your factory to be cleaned?
- What are the little white dots showing after cleaning my oriental rug?
For a rug under normal domestic use, we recommend professional cleaning every 6-12 months, less frequent in low use areas. Entry rugs that get high traffic, or rugs that are in areas with a lot of activity from small children or pet should be cleaned very often. The natural characteristics of wool rugs quality, ongoing vacuuming and regular cleaning is required.
Usually 7-10 working days. We like to give your rug the time and care it deserves to make sure that you will be completely satisfied with the results.
The cost to clean your rug will depend on the size, the fibre type, and the construction of the rug. We are happy to provide an estimate of the cost and to discuss cleaning details specific to your particular rug. If you are phoning through for a quote, please remember to measure the fringes as well as they are the most difficult part of a rug to clean and are included in the total rug measurement. Please note that prices provided over the phone are an indication only and are subject to our technician’s final assessment on site where an accurate price is provided.
Our factory is fully equipped to provide your rug with the best level of attention and cleaning. We provide the perfect environment and ensure your rug is perfectly dry before returning it to you. The drying process is a undeniably crucial step in our rug cleaning process. Dusting and thorough rinsing are the two most important steps in the cleaning process, and both are not possible with an in-home surface cleaning method. That is to say this can lead to "soapy mud" being left in the foundation of the rug, because the soap mixes with the foundation dirt and the lack of thorough rinsing leaves this behind.
Authentic oriental rugs are a thing of beauty. One inherent characteristic of oriental rugs is known in the trade as "white knots". These are small white or off white spots that appear in a few or sometimes many places on the rugs surface. The "spots" are actually knots from the rugs cotton foundation yarns (originally tucked into the face yarn and touch dyed before sale) that have worked their way up to the surface of the rug due to general traffic wear, sandwiched between the pile fibres and thus exposed as part of the pile. They show themselves sometimes after a professional clean as the soil and grime are removed making the knots more prominent. They are not a defect but are a normal consequence of wear and an inherent characteristic of beautiful, handmade oriental rugs.
Rugs beautify and protect our home, whether the rug is a decorative rug adorning our living spaces or a protective rug for pets and doorways.
In many ways rugs may be our lounge suite on the floor: for comfort, a place to relax or cuddle up with our furry friends or play a game with the young ones. Rugs take a beating from our boots/shoes, stains and spots, spills and pet incidents. Cleaning and protection is essential to longevity.
Bad odours are common place in rugs and are caused by microbial attack within the fibre of your rug. Built up soils, spills, stains and grime become damp creating the perfect home for moulds, germs, virus and bad odours. UNiQ Rug Services removes and sanitises against microbial attack.
Urine incidents from pets or continence issues quickly destroy rug fibres, construction and deteriorate the rug leaving unsightly staining and fibre burning. UNiQ Rug Services revitalises, removes urine odour and protects against staining.
Check out our blog post for more info on pet accidents
Phone
07 3881 2666
Address
1 /10 Johnstone Road Brendale QLD 4500
Email
info@uniqservicesbrisbanenorth.com.au
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